Community Needs Assessment
Community Needs Assessment — free template with 6 expert-crafted questions
Collect resident priorities on services, climate resilience, and local investment to guide community planning.
When to use this template
Use this community needs assessment to gather actionable insights about customer experience and satisfaction. This template includes 6 carefully designed questions covering the key dimensions of customer experience and satisfaction. It combines quantitative ratings for benchmarking, open-ended questions for deeper insights, structured choice questions for easy analysis to give you a complete picture. Send it after relevant interactions or milestones to capture timely, honest feedback. The estimated completion time of 4 minutes keeps response rates high while collecting meaningful data.
Questions included (6)
Which local issues matter most to you right now?
Select all that apply
How well do current local services meet your needs?
Which group should receive more attention first?
Would you participate in a community workshop or town hall?
How optimistic are you about your community over the next two years?
What one improvement would make the biggest difference locally?
How to customize this template
Open the AI editor and describe your specific context. Zolvi will adapt the 6 questions to match your industry terminology, add follow-up questions where needed, and adjust the tone to match your brand. Translate the entire survey into any of the supported languages with one click.
AI-powered editing
Describe changes in plain language and let AI rewrite the questions for you.
Instant translation
Translate the entire survey into 5+ languages with one click for multilingual audiences.
AI insights
Get AI-powered analysis of responses with sentiment detection and trend summaries.
Frequently asked questions
How many questions should a community needs assessment have?
This template uses 6 questions — the optimal balance between thoroughness and respondent attention. For shorter pulse surveys, focus on the 2–3 most critical questions. For comprehensive assessments, you can add up to 15–20 questions using the AI editor.
How do I analyze community needs assessment results?
Zolvi automatically analyzes your responses with AI. You'll get sentiment analysis on open-ended answers, trend charts for rating questions, and an AI-generated summary highlighting key themes and actionable insights. Export results as CSV, JSON, or a self-contained HTML dashboard.
Can I customize this community needs assessment template?
Yes — every question, answer option, and setting is fully customizable. Use the AI editor to describe what you want to change and Zolvi will rewrite the questions for you. You can also translate the survey into 5+ languages with one click for multilingual audiences.
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